These Terms and Conditions apply between Prabu (the “Company”) and customers (the “Customers”) who use the Small Sea Shipping Service (the “Service”).
The customer must conduct transactions under their real name and provide necessary documents such as real name verification upon request.
Residents (Korean): USD 5,000 per transaction; USD 100,000 annually.
Foreigners / Non-residents: USD 5,000 per transaction; USD 50,000 annually.
Customers must use designated accounts registered by the Company for sending and receiving funds.
The Company charges service fees, which are published and updated on the homepage.
The Company provides exchange rate information before processing transactions and updates it regularly on the homepage.
The Company converts funds and processes transfers to the recipient as requested.
The Company provides estimated processing time for payments and receipts.
Customers may request changes or cancellations before processing is completed.
The Company notifies customers once the transfer is completed.
The Company compensates damages caused due to its fault according to applicable laws.
Customers can request refunds if transfers are not completed within 15 days without their fault.
The Company provides procedures to handle customer disputes and complaints.
Transaction records are maintained for 5 years.
Customer information is protected and not shared without consent unless required by law.
The Company provides and explains terms to customers through electronic or physical means.
These terms follow relevant laws such as the Foreign Exchange Transactions Act.
Disputes are resolved through agreement or civil court jurisdiction.
Effective Dates: June 1, 2021 / Updated: January 1, 2026
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